Administrative Assistant

Location: Akron, OH

Type: Full Time

Min. Experience: Mid Level

JOB DESCRIPTION
The primary purpose of this Administrative Assistant role is to provide a wide array of administrative support services to both our Akron and Cleveland offices. The incumbent of this role will primarily work in the Akron/Fairlawn office and will regularly work out of the Cleveland office an average of 1 day per week.  


ESSENTIAL DUTIES AND RESPONSIBILITIES
 
  • Provide administrative support to the A&A Department, including but not limited to processing and maintaining financial statements, exit packages, engagement letters, tracking logs and databases, and other reports and/or letters.
  • Backup to the administrative scheduler to the A&A department.
  • Answer and direct all incoming calls during scheduled rotation.
  • Greet visitors and direct to appropriate conference room.
  • Maintain Visitor log and Pick Up log.
  • Inbound and outbound mail, including deliveries.
  • Responsible for all administrative duties in the Cleveland office.
  • Backup Tax Processing and client invoicing, if needed.
  • Enter disbursements into Practice Management system.
  • Monthly credit card reconciliation.
  • Responsible for stocking and maintaining all common areas, including the lobby, café, coffee station, conference rooms, copy rooms, and hotel spaces.
  • Assist with coordination of firm lunches, including meetings, firm-wide lunches, etc. and related set up and take down.
  • All other administrative support services and requested and/or required.


OTHER SKILLS AND ABILITIES
  • Ability to effectively use Microsoft Office software including Word, Excel, and Outlook.
  • Demonstrated ability or willingness to learn and apply AI tools, including Microsoft Copilot and similar platforms, to streamline administrative workflows, enhance productivity, and drive operational efficiency.
  • Ability to operate office equipment (telephone, scanners, copiers, etc.). 
  • Ability to complete work in an efficient and accurate manner. 
  • Ability to adapt to change.
  • Ability to organize work and projects, prioritize and meet deadlines.
  • Contribute to a team effort.
  • Ability to effectively multi-task.

EDUCATION AND/OR EXPERIENCE
College education preferred, but not required.  A minimum of three years’ administrative experience with another CPA Firm or professional services firm is preferred but not required.
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